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Complete Survey Solution

We work with you step-by-step to better understand your needs for the survey as well as to better understand your companies’ environment. The more we know about your situation, the higher the standard of advice can be given to make sure that your survey campaign runs successfully.

The survey process is broken down into 3 stages; Design, Administration and Analysis.

Survey Design
  • In the survey design stage our team of experienced designers will create a design for the survey and invitation that will make use of your own branding and corporate colours.
  • Often clients come to us with pre formulated question content, we will review this with the client and if necessary suggest alterations.
  • If you do not have pre formulated question content our experienced staff will be able to help you create a to the point questionnaire that asks the relevant questions.
  • Once all designs for the Invite and survey have been completed and the client has given the go ahead, we move to the Administration stage.

Survey Administration
  • The first phase in the Administration stage is the Initial Survey invite send out. To do this we use our Proprietary bulk mail system, Target Messenger. This system allows you to monitor who has completed the survey, which mail addresses have come back as bounced as well as who has read or clicked on the invite.
  • After a week we send out a reminder mail to non respondents encouraging them to take the survey.
  • Throughout the duration of the survey, we have a survey support desk to help any respondents should they require any assistance with the survey.

Survey Analysis
  • Once the survey has been closed we will start on the Analysis Stage.
  • Depending on the type of analysis you have requested we will either supply you with Advanced or Basic Reporting:
  • For Basic reports we extract the data, clean it up and put the results into tables in an Excel file.
  • For Advanced Reports we do the above and create a PowerPoint presentation for you to use of the data that was captured. We will analyse the data and highlight both Strengths and Weaknesses. For repeat surveys we will be able to benchmark current results against previous results, showing where you're company has improved and also where any new challenges are. We will add in your corporate colours and branding into the report so that it will follow on from the look of your survey.
  • We also offer customized online reporting tools. These tools give you the power to generate reports instantaneously. They also give you the power to filter down into the results, showing how different groups of people in your organisation feel.
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survey | Employee Satisfaction Survey | Market Research Survey