survey | Employee Satisfaction Survey | Market Research Survey

Survey Services

1. Employee surveys

Pure Survey's online employee Satisfaction surveys enable companies to gather information from employees about their level of satisfaction, motivation and attitude towards the company. It is well known that a satisfied and motivated work team is more likely to exceed customer expectations and therefore increase customer satisfaction.

With the help of Pure Survey's online survey software your organisation will be able to conduct Employee Satisfaction, Engagement, and Organisational Assessment Surveys as well as Exit Interviews, all of which are tools that may be used to measure and improve the loyalty and commitment of your employees. They are very effective tools for initially measuring and ultimately improving various relationships within your organisation.

Click on the links below to see samples of employee surveys:

2. Customer Surveys

Pure Survey's online customer surveys enable you to collect measure and analyze valuable feedback from the most important shareholder in your company, your clientele. Our online survey platform ensures higher accuracy and consistency in the results, as well as cutting the time needed for respondents to complete the survey.

At Pure Survey we understand that attaining customer feedback in a timely manner is imperative. For this reason we have streamlined our process to make sure that the results you receive are 100% up to date. Once the results have been analyzed we will be able to give insight on where improvements can be made to increase levels of satisfaction. Armed with solid feedback from our surveys you will be able to implement a plan of action based on the client responses. We recommend to all our clients that they run a benchmarking survey down the line to see what impact their changes have made.

The best time to conduct a customer satisfaction survey is when the experience is fresh in your customers’ minds. If you wait to conduct a survey, the customer's response may be less accurate. For this reason we offer "Pulse" Customer Satisfaction Surveys, these are small online surveys that are sent out automatically to a client once a particular piece of work is completed.

Other types of client survey research that we provide:

3. Market Research Surveys

In the area of market research, online surveys play an increasingly important role. More companies are starting to realize the numerous benefits by conducting frequent market research surveys. Pure Survey's online survey software is the perfect fit!

Companies of different size use Pure Survey to perform various research tasks like measuring success of an advertising campaign, brand awareness surveys, testing of brand positioning in the market, consumer satisfaction researches and so on. They get their results far more rapidly and at a fraction of cost.

Some of the different Market Research Surveys are:

4. South African Online Survey Panel

Pure Survey is also paving the way for online Survey Panels in South Africa. By using our online Panel you will have access to a vast cross section of the South African public. You will be able to focus on the particular demographic of your choice. Be it area, race, monthly income or shopping habits, when using Pure Survey's Online Research Panel you will be able to target the people you want to get the results that matter to you.