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Your business customer satisfaction survey.
A customer satisfaction survey created by Pure Survey is designed to work together with your business and your customers for the benefit of both parties. The bottom line is that a satisfied and engaged customer will be very valuable to your business. Our surveys are designed to measure your customers’ experience, overall satisfaction and feedback on the service they receive from your employees.

A customer satisfaction survey opens the figurative eyes of your business so that your management can see what the flaws and trouble areas are. If these areas are overlooked and ignored, your business will end up losing customers, missing opportunities for growth and your sales will decrease.

A customer satisfaction survey is designed by Pure Survey to help your team understand whether your customers are satisfied or not. Once the positive and negative aspects have been realized they may then be worked on and improved. Problem areas can be turned into positive areas and positive areas can be improved and work towards becoming more beneficial for your business.

Your customer satisfaction survey should be:
• Short
• Specific
• Simple and easy (Your customers do not have endless time to fill out detailed surveys.)

Your aim when running a customer satisfaction survey is to gather information that your business can work from and use to improve the customers visit and the businesses profit.


Over the past few years Pure Survey has become a leader in the corporate survey environment. When using Pure Survey your business is getting an expert team of researchers, through whom your company will gain access to invaluable information.